What We Do

User Experience Design Services

Turn complex products into intuitive journeys your users love and your business can scale. Digital Present is an award-winning UI/UX design agency helping teams ship faster, convert better and support less. From UX research and audits to prototypes and design systems, we design experiences that drive measurable outcomes.

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Technologies
Our Approach

We have a unique and thorough approach for creating digital designs and experiences.

01

Research

The first phase involves gathering client briefs and inputs for the project. Then based on that information we conduct research on the target audience, competition, and market trends to gain an understanding of the client’s needs and preferences.

02

Planning

Phase two: analysis and planning. The collected research data is analyzed to identify the design requirements and opportunities. As a result, a plan is created outlining the design goals, strategies, and requirements. Doing this gives us a clearer picture of what needs to be done.

03

Design

This is where the magic happens, this is where we show why we are different. This phase involves creating the design concepts, wireframes, and prototypes based on the planning phase. We share design mockups with the client once they are ready and start an iteration process where we get feedback on minor details until the final design is achieved.

04

Monitoring

At Digital Present, we care about our clients. So, after-sales care is critical to us. Thus, we monitor our products carefully after deployment. We monitor user behavior, product usability, and responsiveness. Our team will then determine whether further modifications are needed. All with a single goal: astonish you, our client.

FAQ

What are user experience design services?

User experience design services improve how people interact with your product across the entire journey. They include research, UX strategy, information architecture, wireframes, UI design, prototyping, usability testing, accessibility and design systems, plus clear handoff so development ships faster with fewer reworks.

How much do UX designers charge?

Costs vary by scope, complexity and team composition. A focused UX audit or prototype sprint can be a short, lower-cost engagement, while multi-month product design for web and mobile is larger. We tailor proposals to goals, timelines and constraints so you invest where impact is highest.

What is the difference between UX and UI?

UX focuses on the overall experience and problem solving – research, flows, structure and testing. UI focuses on the visual and interactive layer – layout, typography, components and states. Learn more about our user interface design. Great products need both working together in a cohesive process from discovery to delivery.

What is the 80-20 rule in UX design?

The Pareto principle suggests 20 percent of features or issues often drive 80 percent of outcomes. We use it to prioritize the highest-impact tasks, screens and fixes first, so you deliver value quickly and avoid spreading effort thin across low-impact work.

What are the 4 C’s of UX?

Clear, Consistent, Concise and Contextual. Interfaces should be easy to understand, behave predictably, minimize unnecessary effort and adapt to user context. These principles guide content, interaction patterns and visual design for faster, more confident user decisions. Explore our UX design principles for deeper guidance.

Do you work with our development team?

Yes. We design with implementation in mind, provide dev-ready components and tokens, document edge cases, support backlog grooming and QA, and collaborate in tools your team uses. The goal is fewer open questions and predictable delivery across sprints.

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